Every day, IT professionals face a difficult balancing act. They must focus on planning and deploying technologies to optimize corporate growth and profitability, while at the same time manage the challenge of operating and optimizing highly-complex, integrated, multi- vendor, multi-platform environments.
Managed Services can be a viable tool to help you achieve the right balance between maintaining end-user support and helping senior management drive improved technology performance and increase business efficiency to facilitate revenue generation.
Selecting the right managed service tools for your business and getting them implemented can be a challenge for any company. We help make the complex simple.
When it comes to managed services, there really isn’t one cookie cutter solution that works for everyone. We’ll help you identify the right selection of programs and work with you to smoothly integrate them into your business. We offer a variety of service programs that keep you connected with information critical to maintaining uptime and profitability.
Applied Technologies offers a variety of standard and customizable managed service options through leading industry providers, that can be designed around your specific business requirements. These include:
- Carrier Services
- Cloud Services
- Collaboration Services
- Cyber Security
- Data Center Services
- End-User Services
- Network Services
- Operations Management
- Print Management
We help address your day-to-day IT management needs so your internal IT staff can focus on strategic initiatives. The depth of our knowledge and experience with traditional and advanced technologies as well as your specific IT infrastructure position us to successfully manage or host all key technology systems.
Managed Services Delivery Framework (MSDF)
Our delivery framework uses a robust combination of advanced IT management applications, state of the art IT Infrastructure and industry- recognized processes that gives our offering a unique, global presence with a local feel.
Our Service Desk team oversees all our services, 24 hours a day, 7 days a week, ensuring that when incidents arise, you have someone standing by to help. To ensure that all the technology and operational activities are effectively managed, regardless of the time of day, we staff our Service Desk with three tiers of expertise around the clock, allowing you to rest comfortably that experts are actively managing your critical assets.
We provide reliable, secure services using our world-class infrastructure, knowledge and processes. We also work closely with you to review key business needs, cost structures and processes. And through our ITIL/ISO 20000-based systems and processes, we closely monitor every system to ensure your IT infrastructure delivers service levels aligned with business requirements.
Managed Services – Key Benefits
Our goal is to help you monitor and manage data and communicate and report business issues in an efficient and timely manner saving you time, money and resources. With managed services, you’ll be better prepared to:
- Control Costs
- Focus on Core Business
- Reduce Risks
- Adhere to Compliance & Security
- Quickly Implement Technology
To begin the conversation contact us at [email protected] or call 636.274.8000 to discuss your business requirements with one of our Account Mangers or Practice Leaders.