Contact Center

Simplify and Upgrade Your Contact Center Capabilities with a CCaaS Solution

How much time and resources does your organization spend to manage, patch, upgrade and support your Cisco contact center? In this article, we’ll explain how Applied Technologies partners with New Era Technology to deploy contact-center-as-a-service (CCaaS) solutions to help customers cost-effectively offload operational burdens and dedicate important resources toward driving business outcomes. Challenges Maintaining a […]

SD-WAN Solution

Six Things to Consider When Selecting an SD-WAN Solution

Software-defined Wide Area Network (SD-WAN) solutions are quickly gaining traction as a preferred way to connect users to their applications. And for good reason. As companies rely more and more on cloud-based applications and the internet, historic WAN architecture that sent traffic from branch locations to a data center at company headquarters no longer makes […]

School Security

Three Reasons to Upgrade Your School Security Cameras

From an elementary school laying the basic foundation of lifelong development to a university where the next generation of leaders is preparing to make their impact on the world, the primary focus of every educational campus is to provide an environment for learning. To create that environment, there are a number of basic needs that […]

Cloud

Scaling Infrastructure in the Cloud: Scale Up or Scale Out?

One of the most attractive benefits of cloud computing for companies is the ability to scale their IT infrastructure.  Scaling, in the context of the cloud, refers to a company’s ability to adapt its IT resources to meet changing demand.  The cloud allows companies to scale data storage, networking, and processing power using their existing […]

NetApp HCI

NetApp HCI Meets Public Clouds to Simplify Storage and Processing

In order to compete in today’s business environment, companies strive to identify ways to simplify processes to create efficiencies and speed up their go-to-market time.  While there are many process and technology enhancements that can contribute, there is a fundamental way that organizations of all types and sizes can change the way they approach their […]

Collaboration

In Today’s Business World, Collaboration is King

The definition of collaboration is “the action of working with someone to produce or create something.” This action is vital to businesses, who by and large, aim to bring the best minds together to innovate and push their key initiatives forward. But what happens when the team members charged with this are located in different […]