Contact Center

Simplify and Upgrade Your Contact Center Capabilities with a CCaaS Solution

How much time and resources does your organization spend to manage, patch, upgrade and support your Cisco contact center? In this article, we’ll explain how Applied Technologies partners with New Era Technology to deploy contact-center-as-a-service (CCaaS) solutions to help customers cost-effectively offload operational burdens and dedicate important resources toward driving business outcomes. Challenges Maintaining a […]